SugarCRM is one of the major providers of commercial open source customer relationship management software for companies of all sizes. At the moment hundreds of companies throughout the world enjoy the benefits of SugarCRM modules on stream.
Golden chance for all our SugarCRM customers to meet us at SugarCon 2010 at San Francisco in April.
Sugar CRM has proved itself a more flexible, cost-effective alternative to proprietary applications.
Advantages of Sugar CRM integration include:
- Compatibility with any company regardless of its size and structure
- Easy customization due to open source architecture
- Smooth integration of new modules and applications
- Low implementation cost
- Timely professional support
- Easy access to the system from Internet
Some Customizations done on SugarCRM by Citytech include:
- Sales Management – Lead, contact and opportunity management for sharing information and pursuing new business. Account management for managing all customer interactions in a single location.
- Email Configurations – Inbound email settings, Email Tracking
- Marketing Automation – Lead management for tracking and cultivating new leads. Email marketing for touching prospects and customers with relevant offers. Campaign Management for tracking campaigns across multiple channels. Campaign reporting to analyze the effectiveness of marketing activities.
- Collaboration – Activity configuration for calls, tasks, emails and meetings
- News Service – The RSS News Feeds module lets you select and manage your favorite news feeds and display them on your RSS News Feeds screen
- Administration – Quickly edit user settings, displays and layouts in a single location. Customized applications with Sugar Studio.